This option is available for customers who have a corporate account. First, you need to create an account and fill in the account’s address details (My Account -> Addresses), including the shipping address and billing address with the company’s VAT number included. After entering the data, please contact us, for example, through the contact form, chat on the store, or email at shop@shishaboutique.com with a request to activate the corporate account. In the message, please clearly indicate the email address under which the account on the store’s website was registered. After activation, you will be able to order tobacco on the same terms as other products.

To make changes to a placed order, please contact us by phone or email.

To cancel an order, please contact us—preferably by phone.

To combine two separate orders, please enter the number of the previous order in the “comments” field when placing the second one.

A link to the website where you can track the shipment status is sent to the email address provided in the order.

Orders placed before 1:00 p.m. (Monday – Friday) are shipped the same day, and those placed later, the next day. Shipping usually takes 1 day, occasionally 2 days. The maximum order processing time is 48 hours.

Payment should be made to the following details:
86 1140 2004 0000 3102 7817 0128
Cybuch Piotr Mołoniewicz
street Dąbrowszczaków 6/24
03-474 Warsaw

Yes, for this purpose, you must select the cash on delivery option when placing your order.

To use your gift card when making a purchase, please enter your gift card number in the discount code field when completing your order details.

To use the discount coupon when making purchases, please enter the code number when filling out your order details.

Payment for placed orders must be made within three days.

Korzystamy z następujących form dostawy:

Kurier InPost – 18.00 PLN
Kurier InPost za pobraniem – 20.00 PLN
Paczkomaty InPost – 16.00 PLN
Paczkomaty InPost za pobraniem – 18.00 PLN
Paczkomaty InPost dostawa w weekend – 22.00 PLN
Paczkomaty InPost dostawa w weekend za pobraniem – 24.00 PLN
Kurier UPS – 20.00 PLN
Kurier UPS za pobraniem – 23.00 PLN
UPS Access Point (do 10kg) – 23 zł PLN
UPS Access Point (do 10kg) za pobraniem – 25 zł PLN

Zamówienia powyżej 500 zł są wysyłane za darmo!

Tak, po złożonym zamówieniu proszę czekać na kontakt w celu otrzymania kosztu całego zamówienia wraz z wyliczonym kosztem wysyłki.